Social Media vs. Phonebook Ads

by Jason on December 9, 2009

There hs been a lot of discussion lately about conventional phone book ads and Internet marketing/social media.  There is a shift occurring in America right now, and much of the way we live is changing.  A big part of this is how we get information.  A majority of people use the Internet or different mobile applications to find local listings, but many dentists still pay large amounts for phonebook advertisement.    Let’s compare phonebook ads to online/social media use.

  • Phonebook ads can cost thousands and thousands of dollars.    Social media like Facebook and Twitter is Free
  • Phonebook ads don’t have others opinions or ratings listed for each ad.  Social media and Google provide reviews for each listing
  • Phonebook ads only give you a certain amount of content.  The Internet is infinite.  You can post videos to your local Google listing, and even more to your Facebook page.
  • Phonebook ads do not have a share button.  When you find something interesting on the web you can send it to all of your friends with the push of a button.
  • Phonebooks do not fit in your pocket.  Facebook mobile usage is way up and almost 50% of users access through the site from a mobile device.  Many mobile users perform local searches from their devices even when they are home.
  • Phonebook price structure is set for a certain period and often requires contract changes.  A Facebook page can be manipulated several times a day and it is free.  Internet marketing  is flexible and bids can be changed at any time. 
  • Phonebooks can not tell you who is actually looking at your ad.  Page insights from Facebook can tell you the age, sex, location, and common interests of a visitor who views your page. 

No single marketing plan is a panacea.   Many dentists will still benefit from phonebook advertisement, and that is wonderful.  Do whatever works for your practice.  Be careful, and don’t turn a blind eye to the current trends.

{ 2 comments… read them below or add one }

Jason January 1, 2010 at 9:47 am

Hi Dennis,

Thank you for your comment. Actually in a survey of 25,000 people – only 14% said that they used the phone book to find a service professional.

Combined Google, Yahoo and Bing have over 2 billion local searches looking for products and services – 90% of those consumers find qulified business on local searches.

As far as my Twitter site goes, my actual site that I use for my dental practice, I do not want “dentists” on there. I am communicating with my local community not trying to communicate with other dentist :)

I am able to add 7-10 new patients a month (FOR FREE) using Social Media. The key is knowing how to quickly implement and how to be successful – I do not have to pay thousands for Radio or Direct Mailing, or Phone Book advertising. I get more patients for free, than I ever managed to get through traditional advertising.

RT January 14, 2010 at 6:26 pm

I appreciate your blog on this subject of privacy. Most of us are not aware of what is happening.

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